# Support

Source: https://www.talentkiwi.tech/en/docs/help/support

> Contact the talentkiwi support team.



## Contact support [#contact-support]

If you can't find an answer in the documentation or are experiencing a technical issue, reach out directly:

**Email:** [matteo@dionitech.com](mailto:matteo@dionitech.com)

Include in your message:

* A description of the issue
* The steps to reproduce it
* Your browser and operating system
* Any error messages you see

## Quick reference [#quick-reference]

| Action                       | How to                                                  |
| ---------------------------- | ------------------------------------------------------- |
| Create a project             | Click New Project (suitcase icon) in the sidebar        |
| Import from ATS              | Click the talentkiwi button on a candidate record       |
| Generate a candidate profile | Upload CV → configure options → click Generate Document |
| Edit a document              | Click Edit Document after generation                    |
| Download                     | Choose PDF or DOCX after generation                     |
| Access settings              | Click the gear icon in the sidebar                      |
| Switch profiles              | Settings → Profiles → select profile                    |